Supervised Visitation & Safe Exchange Program

Family Support Center at the Polish American Association (PAA) provides different types of supervised parenting services that include supervised visitation, therapeutic visitation, and safe exchange. Supervised Visitation is a monitored visit between a non-custodial parent/relative and a child. Supervised visits are designed to assure that a child can have safe contact with a visiting parent without having to be put in the middle of the parent’s conflicts or other problems. Therapeutic Visitation is similar to Supervised Visitation, except that the professional third  party is a certified clinician who can provide limited therapeutic intervention during the visits. Safe Exchange is a supervision or monitoring of the transfer of the child from one parent to an-other with the remainder of the visit unsupervised. In these situations, extra precautions are taken to ensure that the individuals exchanging the child do not come into contact with one another. Family Support Center provides safe, neutral and friendly surrounding that would encourage healthy interaction between supervised parent/relative and a child. We make every effort to help your child to enjoy the visit and offer parenting support for both parents. Supervised visitations can be ordered by judges or interested parties to help families as they go through difficult and/or transitional times.

The ultimate goal of the program is to empower parents to work through their issues so they are able to interact with their child in an unsupervised setting.


  • Will accommodate children of all ages
  • Comfortable home interior equipped with toys and games for all ages
  • Bilingual and culturally diverse staff members
  • Visitation arrangements depends on individual needs or court order
  • No geographic  limits


  • Once referred for a Supervised Visitation or Exchange, it is parents responsibility to contact the Supervised Visitation Center to make arrangements
  • We do not initiate contact with either party
  • Both the custodial and the non-custodial parent must call the agency for an intake before scheduling visitation
  • Special arrangement must be made for pick up/drop off when there is an allegation of domestic violence


Visitation and Exchange hours are scheduled with the Family Support Center Coordinator by appointment only. We will coordinate with all parties to find a time that works for everyone. For more information or to schedule an intake appointment, please call at (773) 427-6345.


Family Support Center is located at:
3834 N. Cicero Ave., Chicago, IL 60641(north side)


For information on fee schedule please contact the Program Coordinator at 773-427-6345. Please note that supervised visitation services for victims of domestic violence are provided free of charge.